Expert terms

Last updated: 14 November 2026

By joining Rubban as an expert you accept these terms. “Rubban” is a platform operated by Spotlight LLC, a company registered in the United Arab Emirates. “You” means the expert. A “Client” is a business that hires you through Rubban.

1. Your status

  1. You are an independent professional, not an employee, partner or agent of Rubban. You may hold a full-time job and still join Rubban.
  2. You are responsible for having whatever licence, freelance document, employer permission or residency status you need to do this work lawfully, and for your own taxes.

2. Joining, level and profile

  1. Rubban vets every expert and places them at a level: Leadership, Manager, Specialist or Executive. The level sets the price Clients pay for you.
  2. Rubban publishes your profile, including your name, photo, experience, roles, work and Client ratings. You confirm that what you give us is true.

3. Exclusivity

  1. From the day you join, all new freelance, fractional and consulting marketing work you take on goes through Rubban only, not directly and not through any other platform, agency or intermediary.
  2. Clients you already had before joining stay yours. You may keep serving them privately, and you may bring them onto Rubban if you wish. You do not have to list them.
  3. Your full-time employment, if you have one, is not affected.

4. Engagements

  1. Each piece of work is set out in an engagement order stating the Client, the role, the monthly hours or deliverables, the price and the start date. You are free to accept or decline it.
  2. The Client’s contract is with Rubban, and the Client pays Rubban in advance. Any change of scope, price or duration is agreed through Rubban, not directly with the Client.
  3. Rubban does not promise any minimum amount of work.

5. How you work

  1. You do the work yourself, with professional skill and care, following Rubban’s method, templates and procedures. You do not pass work to anyone else without Rubban’s written consent.
  2. You record your hours, send the Rubban monthly report for each engagement, and reply to Clients and to Rubban within one working day.
  3. You do not promise a Client specific sales or commercial results.
  4. All communication with Clients takes place on the Rubban website, in the workspace of the engagement. You do not exchange phone numbers, email addresses or any other contact details with a Client. Calls are hosted by Rubban, which posts the link in the workspace, and Rubban may read conversations to assure quality.

6. Prices, commission and payment

  1. Client prices come from Rubban’s published rate card (shown at the end of these terms). Rubban may change it; running engagements keep their price until they renew.
  2. Rubban keeps a commission of 35% of what the Client pays for your services and pays you 65%.
  3. While your average Client rating is 4 stars or more from at least 10 ratings, the commission is 30% and you receive 70%.
  4. The same commission applies to every Client, including Clients you bring to Rubban.
  5. You are paid when the work is finished and delivered. For a monthly engagement, that is at the end of each month once the month’s work and report are delivered.
  6. Advertising spend, tools, studios and other outside costs are paid by the Client at cost and carry no commission. You do not commit to such costs without written approval.

7. Trial and quality

  1. The first two weeks of each new engagement are a trial. If the Client rejects you during the trial, Rubban replaces you and the trial period is not paid.
  2. If work does not meet the agreed scope or Rubban’s standards, you correct it promptly at no extra charge. If it is not corrected, Rubban may replace you and the defective work is not paid.

8. Rubban’s Clients

  1. While you are on Rubban, you serve Clients you met through Rubban only through Rubban. You do not take payment from them directly.
  2. If a Client wishes to employ you, that is between you and the Client. Rubban is not involved and charges no fee.
  3. For 12 months after you leave Rubban, you do not provide marketing services to, or take payment from, any Client you met through Rubban, whether directly or through anyone else. Clients you brought to Rubban yourself are not covered by this rule.

9. Confidentiality and data

  1. You keep confidential what you learn about Clients and about Rubban’s method, templates and prices, and use it only for Rubban work. This continues after you leave.
  2. You handle personal data only as the work requires and in line with the Saudi Personal Data Protection Law and any other law that applies.

10. Ownership of work

  1. Work you produce for a Client belongs to the Client once the Client has paid Rubban.
  2. Rubban’s name, logo, method, templates and reports belong to Rubban and are used only for Rubban work.
  3. You confirm that your work does not copy or infringe anyone else’s rights. You may show finished work on your Rubban profile unless the Client objects.

11. Ratings and conduct

  1. Clients rate each engagement and Rubban may publish the ratings. You do not ask for, or offer anything in return for, a particular rating.
  2. You act honestly, tell Rubban about any conflict of interest, and do not serve two directly competing Clients at once without their consent.

12. Leaving and removal

  1. You may leave Rubban at any time, with no notice. Work not finished and delivered when you leave is not paid.
  2. Rubban may suspend or remove your profile at any time, in particular for breaking these terms, dishonesty, repeated poor ratings, or losing the legal right to work.
  3. Section 8 (third paragraph) and sections 9 and 10 continue to apply after you leave.

13. General

  1. You are responsible for your own work.
  2. These terms are governed by the laws of the Kingdom of Saudi Arabia.
  3. These terms are issued in Arabic and English. If they differ, the Arabic text prevails. Rubban may update the terms and will tell you when it does.

Rate card and monthly packs

  • Leadership: client rate per hour 350 SAR. Your share 227.5 at 35% commission, 245 at 30%.
  • Manager: client rate per hour 220 SAR. Your share 143 at 35% commission, 154 at 30%.
  • Specialist: client rate per hour 150 SAR. Your share 97.5 at 35% commission, 105 at 30%.
  • Executive: client rate per hour 90 SAR. Your share 58.5 at 35% commission, 63 at 30%.

Monthly packs: Light 16 hours, Standard 32 hours (5% off), Plus 64 hours (10% off), Max 96 hours (15% off). Prices before VAT.